Privacy Policy

Privacy Policy

Last updated: 10 May 2025

Welcome to BusyFindingMe. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

1. Who We Are

BusyFinding is a sole trader providing life coaching services through BusyFindingMe.

Contact details:

Email: info@busyfindingme.co.uk
Website: www.busyfindingme.co.uk

2. Information We Collect

We may collect and process the following information:

Name
Email address
Phone number
Account login details
Messages or information you provide during coaching sessions
Payment information (processed securely by third-party payment providers)
Technical information such as IP address, device type, and app usage data

3. How We Use Your Information

We use your information to:

Provide life and transformation coaching services
Manage your account
Process payments
Communicate with you
Improve our app and services
Maintain app security and prevent fraud
Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract — to provide the services you request
Legitimate interests — to improve and protect our services
Consent — where you choose to receive marketing communications
Legal obligation — where required by law

5. Coaching Information

Any personal information shared during coaching sessions will be treated confidentially.

However, information may be disclosed if required by law or where there is a serious risk of harm to yourself or others.

Life coaching is not medical, psychiatric, or therapeutic treatment and should not replace professional healthcare advice.

6. Payments

Payments are processed securely by third-party payment providers. We do not store your full payment card details.

7. Cookies and Analytics

Our website or app may use cookies and analytics tools to improve user experience and understand how the service is used.

You can manage cookies through your browser or device settings.

8. Sharing Your Information

We do not sell your personal information.

We may share data with trusted service providers who help us operate the app, such as:

Payment processors
Hosting providers
Email service providers
Analytics providers

These providers only process data on our behalf and under appropriate safeguards.

9. International Data Transfers

Some service providers may store data outside the UK. Where this happens, we ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Data Retention

We only keep your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

11. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Object to certain processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

12. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app or on our website.

14. Contact

If you have questions about this Privacy Policy or your personal data, contact:

Sonja Quinn
info@busyfindingme.co.uk